FlixPlayz Digital (“FlixPlayz”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information with transparency, integrity, and responsibility. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit FlixPlayz.com, place an order, or use our IPTV streaming services. By accessing or using our website and services, you agree to the practices described in this policy. We value your trust and take all reasonable steps to ensure your information remains secure and treated with strict confidentiality.
We collect personal information that you voluntarily provide when placing an order or contacting our support team. This may include your full name, email address, phone number, billing information, and payment details necessary to process transactions securely. In addition, we automatically collect certain technical data such as IP address, browser type, device information, and usage data when you interact with our website. This technical information helps us monitor performance, detect fraud, prevent misuse, and improve overall service quality.
Your information is used strictly for legitimate business purposes, including processing payments, delivering IPTV access credentials via email, providing customer support, sending service-related notifications, and improving our platform based on user behavior and feedback. We may occasionally send relevant updates or promotional offers related to our services, and you may opt out of marketing communications at any time. We do not sell, rent, or trade your personal information to any third party.
FlixPlayz uses cookies and similar technologies to enhance website functionality, maintain secure sessions, analyze traffic patterns, and improve user experience. Cookies allow us to remember preferences, optimize loading speed, and ensure consistent service performance. You may control or disable cookies through your browser settings; however, doing so may affect certain features or limit the performance of our website and streaming services.
We implement appropriate security measures including encrypted connections, secure server infrastructure, firewall protection, and restricted internal access controls to protect your data from unauthorized access, alteration, or disclosure. Personal information may be shared only with trusted service providers such as payment processors or hosting partners who assist in operating our services. These partners are bound by strict confidentiality obligations and may use your data only for authorized operational purposes.
You have the right to request access to your personal information, correct inaccuracies, request deletion where legally permitted, or object to certain processing activities. We retain personal data only for as long as necessary to complete transactions, provide services, or comply with legal requirements. Our services are intended for individuals aged 18 and above, and we do not knowingly collect data from minors. This Privacy Policy may be updated periodically to reflect operational or legal changes, and continued use of our services indicates acceptance of the revised policy. For privacy-related inquiries, please contact us at contact@flixplayz.com .